Frequently Asked Question (FAQ)
The market price of my car
Q : What is the correct Sum Insured for my Motor Vehicle ?
A : Insurance Practice is based on the Market Price of such Interest. The Financial Compensation given to the Insured will based on the current market price of such motor vehicle immediately before a loss / damage occurs.
The Market Price can be found on a public newspaper, tabloid, magazine & other publicized materials.
Q : What should I do if my Motor Vehicle's Sum Insured is less than the Market Price ?
A : You should notify the Insurer immediately to increase the Sum Insured to the current market price level. The additional premium will be charged to the Insured proportionally for the running period.
This will avoid you from an average condition claim payment (see the Claim FAQ for detail).
What about my non-standard accessories
Q : I install a quality Sound System (Radio/Tape, Power Amplifier, Speaker sets, etc), a set of 17" sports rim, radial tires and Aero Body Kit. Will this also insured should anything happen ?
A : Yes, provided that declare such items to the Insurer with the following details attached :
1. Make of accessories : Sony Car Discman
2. Type of accessories : D - 171
3. Year the accessories bought : 1999
2. Market Price of the accessories : Rp. 2,000,000.00
The additional premium will be charged to the Insured proportionally for the running period.
The Period of Insurance for my car
Q : How long will my Policy valid ? What happen if in the middle of the Insurance Period I sell the Motor Vehicle insured in the Policy ?
A : The Period of Insurance of a Policy is 1 (one) year. Should the Motor Vehicle sold in the middle of the Insurance Period, the Insured should notify the Insurer to cancel the Policy. A part of Premium not due will be refunded to the Insured proportionally to the total premium.
The use of my car
Q : I have a rental car business runs by my family. Due to the high demand in the peak season, my private car sometimes will be rented to our preferred client. Should any damages occurred to my Motor Vehicle whilst rented, will the Insurer be liable ?
A : The Purpose of Use covered under this Policy is for Private Use Only (Not for Hire). By all means, such case as above will be excluded from the Coverage.
We hope above comment is assisting you in your selection of products, which we will bundle to a solution tailored to your needs.
