For customers of PT Zurich Insurance Indonesia,
We will be happy to assist you in resolving your concerns associated with the products and services we offer. We are committed to resolve all complaints in a fair, consistent and straightforward approach.
You can contact our Customer Care Center via telephone at 1500 987, 24 hours everyday or via email at the address firstname.lastname@example.org.
In addition, you can also submit feedback, suggestions and complaints to us by to our marketing offices or head office:
PT Zurich Insurance Indonesia
Mayapada Tower II, 3rd floor
Jl. Jend. Sudirman Kav. 27
Please submit your feedback along with all supporting documents in order to enable us to resolve your complaint quickly.