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Transfer to the account of PT Zurich Topas Life
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A. Virtual Account (VA) BCA and BRI :
Company code of PT Zurich Topas Life (ZTL) : 01163
Customer’s (Policyholder) Policy Number : 12345678
Customer’s VA Number : 0116312345678
Company code of PT Zurich Topas Life (ZTL) : 23111
Customer’s (Policyholder) Policy Number : 87654321
Customer’s VA Number : 2311187654321
With VA, customers do not need to submit transfer slip evidence to ZTL, the payment is automatically identified.
How to use VA view attachment..
VA BCA
VA BRI
B. Via ATM in Indonesia
C. Via Internet Banking
With transfer through internet banking customers should write policy number at “description column” in transfer slip and send to Customer Care ZTL by email customercare.indo@zurich.com or ZTL’s branch.
Banks account numbers ZTL :
BCA : 035-310-5928
Bank Mayapada : 100-300-17161
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Debit Credit Card
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- Form of Power of Attorney Debit Credit Card filled in
- copy of front side credit card
- A valid copy of ID card of owner credit card and Policyholder
Condition :
- Allowed credit card types ; Visa/Master and BCA card.
- When the payment with credit card debit is denied, ZTL will reset (max 2 times), the condition is still same, the customer is recommended for transfer the payment.
- Credit card must be on behalf of the Policyholder / Insured and not on behalf of any of any Sales force (FA/WMA /Agent).
- No Adhoc top up premium payment.
- Customer should inform ZTL if the credit card is changed or expired
- No use Visa Electron or Master Card Electron
- Please read the Form of Power of Attorney Debit Credit Card on other condition.
Schedule on debit account :
- Matured dates on 1 to 15 of the month, premium will be debited on Date of 01. If fails occurred in this period there premium will be debited in the next period
- Matured dates on 16 to 30/31 of the month, premium will be debited on date of 16 If it fails in this period there premium will be debited in the next period.
Special For debit BCA, will be re-debitted :
Date 8 for debit fail in date of 1
Date 25 for debit fail in date of 16.
Date on 1 and 16 falls on holiday, the debit will be processed on the next working day.
Information on Debit reminder and Debit failed will be informed by SMS.
Debit reminder 3 days before debit, debit fail 3 days after receive from bank.
Other information :
1. Payment is considered valid if a received in ZTL account, the transaction will be unitized maximum 3 working days on 21 days period before within 45 days after premium due date.
2. For payments with transfer method, transfer fee will be paid by the customer.
3. All payment premium received can not be in the form of :
- Cash (phisical of money)
- Bilyet Giro (phisical of BG)
- Travel Cheque
- Card did not know the owner (eg, E-money Mandiri, Flash BCA, Brizzi BRI)
4. Customer must pay premium payment for all product Zurich directly to the account Zurich.
5. Excess premiums under Rp 100,000,- will not be returned for unit-linked and Rp. 25.000, - for traditional products. Above Rp. 100.000, - the funds will be returned with a request from the customer.
6. Tolerance of premium payment deficiency is only Rp. 5,000, -
7. Monthly premium payment is recommended to use debit account or credit card
8. Transfer payment method will be informed by SMS a week before its due date
9. That ZTL has receive premium will be informed by SMS
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Savings Account Debit
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A. Savings Account Bank Mayapada, BCA, Mandiri & Danamon
Documents which are required to be submitted are :
- Form of Power of Attorney Debit Account filled in
- A valid copy of ID card
- A copy of the front page of the passbook (all requiered except for Bank Mayapada).
Conditions :
- Account & name on passbook should be the same as the ID card
- Saving account is not permitted to be used “TabunganKu”
- Minimum balance follow the provision of each type of saving account
- The account must be on behalf of policyholders, if it is in a different name then it should be of immediate family (wife / husband, children, parents) and additional documents must be submitted :
- A valid copy of family card
- Form of Beneficial Owner
- A valid copy of ID card
B. Giro Individual Account Debit
Debit account through Giro Individual account only for debit account BCA should have conditions as follow :
- Form of Power of Attorney Debit Account filled in
- A valid copy of ID card
- copy of the front page of the passbook
Conditions :
If account is company’s account should be saving account or giro individual account should have conditions as follow :
- Articles of Association including the latest changes
- Business License
- Certificate of domicile
- Latest Financial Statement
- Tax ID number (NPWP)
- Power of attorney on the appointment signed by CEO
- A valid passport and KIMS/KITAS of the attorney (WNA).
- A valid copy of ID card of the attorney(WNI)
- Form of Beneficial Owner non individual
- Attach list of employee names signed by company’s CEO.
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