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Claim Process

With Zurich, make the claim process easy!

  • Claim submission for products under Zurich Asuransi Indonesia
    1. Immediately report the loss you experience through Zurich Care:
    2. Complete the required documents and fill in the claim form according to the policy you have.
    3. Send us these documents for us to process your claim.
    4. After that, we will send a claim decision letter according to the policy guarantee that you have.
  • Claim submission for products under Zurich Topas Life
    1. Immediately report the loss you experience through Zurich Care:
    2. Complete the required documents and fill in the claim form according to the policy you have.
    3. Send us these documents for us to process your claim.
    4. After that, we will send a claim decision letter according to the policy guarantee that you have.
  • Claim submission for products under Zurich General Takaful Indonesia
    1. Immediately report the loss you experience through Zurich Care:
    2. Complete the required documents and fill in the claim form according to the policy you have.
    3. Send us these documents for us to process your claim.
    4. After that, we will send a claim decision letter according to the policy guarantee that you have.