With Tourism Travel Soaring, Zurich Presents a Simpler, Faster Path to Travel Insurance and Peace of Mind

Jakarta, June 2023 – As society’s activities continue to rebound following the pandemic, PT Zurich Asuransi Indonesia Tbk (Zurich) observed a surge in tourism for domestic and international travel. In order to serve the protection needs of customers, , Zurich has rebuilt and launched a new digital platform for ease of purchasing travel insurance that can now be accessed at proteksi.zurich.co.id. 

The creation of this digital platform is a practical solution to support people’s behavior as they become increasingly reliant on digital services, including travel planning. This surge is one of the drivers for Zurich to constantly innovate in order to fulfill the customers’ expectations through its products and services.

President Director of PT Zurich Asuransi Indonesia, Edhi Tjahja Negara, said, “We present proteksi.zurich.co.id as a simple way to purchase your travel protection needs. This platform will make it even easier and more convenient for travelers to obtain insurance protection online immediately after just four simple steps.”

Through proteksi.zurich.co.id, customers can easily obtain their optimal travel protection: firstly, filling in the information about their trip; secondly, choosing a plan personalised to their needs; thirdly, their personal information; and finally making a seamless payment. The platform also has the ability to modify travel dates and policy benefits, apply for a cancellation, and start the claim process should the need arise.

Customers played a key part in the development of both the travel insurance product and the digital experience – with research being conducted during both the initial design and development stages. The resulting experience offers ready-made plans to suit various needs, which can be personalised with options for different lengths of trip as well as add-ons for activities such as sports, business trips or adventures. Special features also include a family protection package which covers children up to 100% and better value pricing for a ’me + 1’ package.

Following the opening of domestic and international travel in 2022, Zurich recorded a significant growth in demand of 587% for domestic travel insurance compared to the previous year, while overseas travel insurance demand grew by 2178%.

“We believe our customers will enjoy the ease of purchasing their insurance protection through proteksi.zurich.co.id that allows them to enjoy their travels with peace of mind,” Edhi concluded.