Unlike insurance for conventional cars, the Zurich Autocillin EV Package is specifically designed for electric vehicle risks, including protection for the battery and charger against risks such as floods and lightning strikes.

This insurance policy also covers certain partial losses, including keys and wheels, even without major damage to the electric vehicle, whose components and value tend to be higher than those of conventional cars.

Electric car insurance premiums are determined based on the vehicle’s value, age, usage area in Indonesia, and the type of coverage selected (All Risk or Total Loss Only), offering more comprehensive benefits compared to purchasing extensions separately.

We cover battery damage resulting from collisions, impacts, overturning, slipping, getting stuck, malicious acts, theft, fire, hurricanes, floods, storms, hail, landslides, and lightning strikes. Damage caused by negligence, such as careless use or manufacturing defects, is not covered by this insurance.

You can contact Zurich Care to request towing services. The tow will take your electric vehicle to the nearest charging station. If Zurich informs you that your location is outside the Zurich towing service area, Zurich will reimburse your towing costs up to 0.5% of the Vehicle Sum Insured.

First, do not attempt to drive through the floodwater. Second, if your car is already in the middle of the water, immediately turn off the vehicle and exit safely. Third, you can contact Zurich Care for vehicle evacuation. Your car will be taken to a Zurich partner workshop with expertise in repairing electric vehicles and inspected for potential damage. If damage occurs despite your reasonable precautions, Zurich will cover the repair costs for your electric vehicle.

Zurich offers competitive premiums for the Zurich Autocillin EV Package. With the various coverages included in the package, the premium you pay is much more affordable than purchasing each coverage separately and is also lower than other vehicle insurance products.

You can contact Zurich Care at 1500 546 or report a claim through the Autocillin Mobile Claim app. The Zurich Claims Team will guide you on available workshops to inspect your EV battery. The Zurich Claims Team will then assess whether your vehicle can be repaired or be qualified as a Total Loss claim.

Yes, this policy also covers damage to EV charging equipment, including portable chargers and wall chargers, from risks such as collisions, impacts, theft, fire, overvoltage, or short circuits.